Q. Are you a licenced company?
A. Yes. We are licenced by the public carriage office under Licence Number: 000000.

Q. Is your service available day and night?
A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. Are your prices fixed?
A. Yes. The prices are fixed for pre booked transfers. But if there are any additional drop offs, pickups or diversions there will be additional charges.

Q. We have childen travelling with us, can you provide child/infant seats?
A. No, you must provide your own car seats, but these are not required by law when travelling in a licensed vehicle.

Q. Can I smoke in the car?
A. No. We operate a strict no smoking policy in all our vehicles.

Q. How do I find my driver at the airport?
A. Our driver will text you to arrange a meeting point in the arrivals hall, so please don't forget to switch off airplane mode as soon as you are permitted. If you have a non-U.K. number we will not be able to text, so your driver will be waiting with a name board.